GRIEVANCE REDRESSAL CELL
All India Council for Technical Education (AICTE) regulations, 2012 under clause 1 of section 23 of the AICTE Act, 1987 regarding the establishment of Mechanism for Grievance Redressal in Technical Institutions, Grievance Redressal Cell (GRC) is formed in the college to address the grievances of the students, parents and faculty.
The college grievance Redressal system works in an informal manner i.e through direct supervision by the principal. The function of the cell is to look into the complaints lodged by any student, and judge its merit. Anyone with a genuine grievance may approach the members of the cell in person, or in consultation with the Student’s in-charge of the Grievance Cell. Grievance Redressal Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational and social atmosphere in the institute.
Suggestion cum complaint boxes have also been installed at different places in the college premises, in which the students, staff can put in writing their grievances and their suggestions. Written complaints are entertained; however one may choose to remain unknown, such complaints will also be considered in positive spirit. The Committees convene meetings periodically and takes steps to redress the grievances / suggestions, etc. received.
Objectives:
- The main objective of the Grievance Cell is to develop a responsive and accountable attitude among all in order to maintain a harmonious educational and social atmosphere in the institute.
- To formulate the policy to investigate and review complaints or grievances of students and faculty.
- To create awareness of availability of members for students and faculty to report grievances.
- To investigate the cause of grievances.
- To provide the students access to immediate, hassle free resource to have their grievances redressed.
- To uphold the dignity of the college by promoting cordial Student-Student/ Student-Teacher/Teacher-Teacher relationship.
- To ensure that the views of grievant and respondent are respected and that any party to a grievance is not discriminated or victimized.
- To ensure a fair, impartial and consistent way for redressal of various complaints lodged by the stakeholders.
- Suggestion / complaint Box is installed in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving the Academics / Administration in the College.
- Advising Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
- Advising All the Students to refrain from inciting Students against other Students, teachers and College administration.
- Advising all staff to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
| Sl.No | Name | Position | Designation |
| 1 | Dr. M. Sumakanth | Chairperson | Principal |
| 2 | Dr.M.Vijaya Bhargavi
|
Co-Ordinator | Associate Professor, HOD, Department of Pharmaceutical Chemistry |
| 3 | Mr. Syed Khaja
|
Member | Academic Account & Admin Officer
|
| 4 | Sai Pragnya | Student Member | Pharm.D II Year |
| 5 | D.Priyanka | Student Member | Pharm.D II Year |
